Enabling primary healthcare service development with patient participation: A qualitative study of the internal facilitator role in Norway
Sandvin Olsson, A., Stenberg, U., Haaland-Øverby, M., Slettebø, T., & Strøm, A. (2023).. Primary Health Care Research & Development, 24, E57. doi:10.1017/S1463423623000488
Patient participation in health service development is a recognized means of ensuring that health services fit the public’s needs. However, HCPs are often uncertain about how to involve patient representatives (PRs), and patient participation is poorly implemented. Inspired by the Promoting Action on Research Implementation in Health Services framework, they address the innovation (patient participation), its recipients (PRs, HCPs, supervisors, and senior managers), and its context (primary healthcare at a local and organizational level).
They conducted semi-structured individual interviews with six HCPs working as internal facilitators in primary healthcare in four Norwegian municipalities. The data were analyzed by applying Braun and Clarke’s reflexive thematic analysis.
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